FAQ

Questions We
Hear Often

Honest answers to the questions every business asks before working with a digital agency.

General
Where is Celective Studios located?
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We're based in McKinney, Texas. We work with clients locally across the DFW Metroplex and remotely with businesses across the US. Most of our work is done remotely, so location is rarely a barrier.
What industries do you work with?
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We've worked with clients in healthcare, real estate, restaurants, automotive, e-commerce, SaaS, professional services, and non-profits — among others. If you have a digital challenge, we'd love to hear about it.
How big is your team?
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We're a focused team of 9 full-time specialists covering development, design, SEO, paid ads, social media, and project management. We also work with a trusted network of freelancers for larger engagements.
Do you work with startups or only established businesses?
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Both. We love working with early-stage startups on MVPs and initial marketing, and we also partner with established businesses looking to scale or modernize their digital presence.
Software Development
How long does it take to build a web app?
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A simple MVP typically takes 6–10 weeks. A full-featured web application is usually 3–6 months. We'll give you a specific timeline after reviewing your requirements — we don't give estimates before understanding the scope.
Who owns the code at the end of the project?
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You do. 100%. We hand over full source code, credentials, and documentation at project completion. There's no lock-in, no licensing fees, and no dependencies on us for ownership.
Do you provide ongoing maintenance after launch?
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Yes. Every project includes 30 days of free post-launch support. After that, we offer monthly retainer packages for ongoing maintenance, updates, and new features.
Can you work with our existing codebase?
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Absolutely. We regularly work with inherited codebases, legacy systems, and partially-built projects. We'll do a code audit first so we understand exactly what we're working with before committing to scope or timeline.
Digital Marketing
How long before I see results from SEO?
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SEO is a long-term investment. You'll typically see early momentum in 2–3 months and meaningful traffic growth in 4–6 months. We set realistic expectations from day one and focus on strategies that compound over time.
What's the minimum ad budget you recommend for Google Ads?
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We typically recommend a minimum monthly ad spend of $1,500–$2,000 to gather enough data to optimize effectively. Our management fee is separate from the ad spend and varies by plan.
Do you create the ad copy and landing pages?
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Yes — everything. We write the copy, design the creative assets, build the landing pages, set up the campaigns, and optimize them continuously. You don't need to supply anything except your goals and brand guidelines.
Social Media
Do I need to approve posts before they go live?
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Yes, if you want to. We share a content calendar and all posts for your approval before scheduling. Many clients prefer to review everything; others give us full autonomy after an initial onboarding period. It's your call.
Can you manage accounts that already exist?
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Yes. Whether you have an existing account with 200 or 200,000 followers, we can take it over, audit what's working, and build on it with a fresh strategy.
How do you measure success on social media?
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We track follower growth, reach, engagement rate, website traffic from social, and conversions — depending on your goals. We report on the metrics that actually matter for your business, not just vanity numbers.
Pricing & Contracts
How are software projects priced?
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Software projects are typically quoted as fixed-price scopes based on requirements. We can also work on a time-and-materials basis for ongoing development. We'll discuss the best model for your project after discovery.
Are there long-term contracts for marketing services?
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Our monthly plans run on 3-month minimum commitments (since digital marketing takes time to show results), then month-to-month after that. No annual lock-ins. No cancellation fees after the initial term.
Do you offer payment plans?
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For software projects, we typically bill 40% upfront, 40% at mid-project milestone, and 20% on delivery. For monthly services, we invoice at the start of each month. We're flexible — reach out if you need a different arrangement.
Working With Us
What does the onboarding process look like?
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After signing, we schedule a 90-minute kickoff call to gather everything we need — goals, brand assets, access credentials, and preferences. Within 7 days, you'll receive a strategy document and your first deliverable timeline.
How often will we communicate?
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You'll have a dedicated project manager as your single point of contact. We do weekly check-ins for active projects and bi-weekly calls for ongoing retainer clients. You can also reach us via Slack or email any time.
How do I get started?
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Fill out the contact form on our website or email us directly at hello@celectivestudios.com. We'll schedule a free 30-minute discovery call within 24 hours to learn about your business and see if we're a good fit.

Still Have Questions?

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